Terms & Conditions | poneclub Official Gaming Rules Philippines

Effective Date: 2026-08-21

Quick Summary for Players

  • Age Restriction: You must be 18 years or older to play.
  • One Account: Strictly one account per person, household, or device.
  • Payment Matching: Account names must exactly match the name on payment methods.
  • Bonus Rules: All bonuses come with wagering requirements before funds can be withdrawn.
  • Abuse Policy: Any form of bonus abuse or fraud will result in withheld funds and account closure.

1. Acceptance of Terms

By accessing or using the services provided by poneclub, you agree to be bound by these Terms & Conditions. These terms form a legal agreement between you (the user) and the platform operator.

We reserve the right to update these terms at any time. Your continued use of the website and services following any updates constitutes your acceptance of the revised terms. We encourage users to review this page regularly to stay informed.

2. Eligibility

To register an account with poneclub, you must meet the following criteria:

  • Be at least 18 years of age, or the minimum legal gambling age in your specific jurisdiction.
  • Possess the full legal capacity to enter into a binding contract.
  • Reside in a region where our services are legally permitted.

Access to this platform from restricted regions is strictly prohibited. It is your responsibility to ensure that your use of our services complies with your local laws.

3. Account Registration and Security

When creating an account, you agree to provide accurate, current, and complete information. The provision of false data may lead to account suspension.

Verification (KYC)

To prevent fraud and money laundering, we require identity verification (KYC) before processing withdrawals. You may be asked to provide government-issued identification or proof of address.

Account Rules

  • Only one account is permitted per person, household, IP address, or device.
  • You are solely responsible for maintaining the confidentiality of your login credentials.
  • If you suspect your account has been compromised, contact our support team immediately through the channels on this site.

4. Deposits and Withdrawals

We support various payment categories for your convenience. All transactions are processed in PHP (₱).

Limits and Processing

Deposit and withdrawal limits, as well as estimated processing times, are displayed in your account dashboard. These may vary depending on the chosen payment method.

Payment Security

  • Payment methods used must be registered in the name of the account holder. Third-party payments are strictly forbidden.
  • Withdrawals are subject to verification and available balance checks.
  • We reserve the right to request additional documentation before approving a payout.

5. Bonuses and Promotions

Bonuses are designed to enhance your gaming experience. Each promotion is subject to its own specific terms, which are available on the Promotions Page.

Wagering Requirements

Most bonuses carry wagering (playthrough) requirements. This means bonus funds must be wagered a certain number of times before they are converted to withdrawable cash.

Bonus Rules

  • Bonus funds are treated separately from cash deposits.
  • Maximum bet limits may apply while a bonus is active.
  • Bonus abuse—including using multiple accounts to claim the same offer—will result in the immediate forfeiture of bonus funds and potential account termination.

6. Game Rules and Fair Play

We are committed to providing a fair and transparent gaming environment.

Randomness and Integrity

All game outcomes are generated by certified Random Number Generators (RNG) provided by our licensed game suppliers to ensure every round is random and unbiased.

Technical Issues

In the event of a technical glitch or system interruption during a game round, the round may be voided and the stakes refunded to the user. Disputed rounds will be investigated based on server logs.

7. Prohibited Activities

To maintain the integrity of the platform, the following activities are strictly prohibited:

  • Fraud, collusion, or using software to gain an unfair advantage (bots/automation).
  • Arbitrage, hedge betting, or any strategy designed to guarantee a win.
  • Intentional chargebacks or payment disputes.
  • Money laundering or using the platform to transfer funds between third parties.
  • Exploiting technical glitches for financial gain.

Violating these rules will result in the immediate closure of the account and the withholding of any remaining funds.

8. Responsible Gambling

We encourage all players to gamble responsibly. We provide several tools to help you manage your activity:

  • Deposit limits and session reminders.
  • Cool-off periods for short-term breaks.
  • Self-exclusion options for long-term breaks.

Please note that once a self-exclusion period is set, it cannot be cancelled early. For more information, please visit our Responsible Gaming page.

9. Intellectual Property

All content, including logos, text, graphics, and software on this site, is the property of poneclub or its partners. You may not reproduce, distribute, or modify any part of the site without written permission.

10. Availability and Liability

Our services are provided on an "as is" and "as available" basis. While we strive for 100% uptime, we are not liable for interruptions caused by maintenance or events beyond our reasonable control.

Obvious errors in displayed odds, account balances, or payout amounts may be corrected by the platform operator.

11. Suspension and Termination

We reserve the right to suspend or terminate any account for reasons including, but not limited to, breach of these terms, suspected fraud, or inactivity.

During an investigation, account access may be temporarily restricted. Upon termination, remaining balances will be handled according to the nature of the breach (e.g., returned to the user or withheld in cases of fraud).

12. Data Protection

Your privacy is important to us. We collect and process your data in accordance with our security standards. For detailed information on how we handle your data, please review our Privacy Policy.

13. Complaints and Disputes

If you have a complaint, we ask that you first attempt to resolve it through our internal support channels. Please provide your account ID and a detailed description of the issue.

If a dispute remains unresolved after our internal process, it will be handled through appropriate channels available in the Philippines.

14. Changes to These Terms

We may update these terms from time to time. All changes will be posted on this page with an updated "Effective Date." It is your responsibility to check this page periodically.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact our support team through the channels available on our Support Page.